Frequently Asked Questions

Please let Scenic know of any dietary concerns and they will try to accommodate it in their onboard meals.

The Crystal Dining rooms are single dining sessions with open, unreserved seating. The restaurant manager is responsible for the seating arrangements. Globe and Mail themed dinners will be assigned seating.

Scenic's ships use 220V electricity. A power adapter will be required to use any devices that only work on 110V. Scenic does not provide the required adapters.

Hairdryers are available in all cabins on Scenic's river cruise ships.

Scenic recommends casual and comfortable clothing. Please bring comfortable walking shoes as you will need these daily while sightseeing. This can include walking over rough and uneven ground. Closed-toe shoes are recommended to keep out the dust and sand. Dinner attire is casual: open-neck shirts, slacks and dresses. Coats and ties may be worn but are not required.

An initial deposit of 10% must be paid to Scenic at time of tour purchase. The balance of the tour purchase is due as follows:

• 261 days prior to departure  |  30% of tour/cruise price
• 185 days prior to departure  |  30% of tour/cruise price
• 125 days prior to departure  |  30% of tour/cruise price plus port charges

Please reference the Terms & Conditions for full payment details.

Yes, children over the age of 12 are very welcome. Children must be accompanied by a parent or legal guardian at all times and must share accommodation with the parent or legal guardian.
Note: Limit of two people per cabin.

For small purchases ashore or in small towns, local currency in Euros is advantageous. While in Budapest, Hungary the local currency is the Forint (HUF).  Many locations accept major credit cards. ATMs are located onshore at some stops. Prior to departure you should confirm your ATM card and PIN will work overseas. All purchases on board are charged to your shipboard account. The onboard currency on Scenic river cruise ships is the Euro. Shipboard accounts can be paid in Euros (cash or credit card).

Any special needs, medical condition, or dietary requirement must be advised at the time of booking. Scenic welcomes passengers of all fitness levels, ability, and special needs, provided that personal care is the responsibility of the traveler or a companion. Please note, we will use reasonable endeavors to provide access to all activities on the Itinerary; however, despite these efforts some activities might be unfeasible for those with certain health limitations, and the Cruise Director must reserve the right to refuse participation if they believe the health and safety of a passenger or other passengers will be impacted by participation. As a general note, large coaches cannot be used for some city sightseeing tours, and walking will be required.

We strongly recommend that you purchase travel insurance to cover emergency medical and cancellation/interruption.  For further information, please contact Scenic's cruise specialists at 1-855-863-8683. Scenic partners with a well-known global insurance company to offer river cruising travel insurance.

Europe:

• Much of Europe is based on a myriad of old buildings and there are split-levels, steps and uneven surfaces everywhere. High-heeled shoes are not suitable for cobblestone streets and steep inclines in medieval towns and cities. It is essential to have comfortable, rubber-soled walking shoes.

• Due to the amount of walking on your cruise shore excursions, which typically run for up to 3 hours, a reasonable level of fitness is required.

NOTE: Scenic reserves the right at its discretion to cancel your booking and refund the money paid by you, less any unrecoverable costs, if it is deemed you are not suitable for the trip booked. It is your responsibility to advise Scenic of any preexisting medical conditions that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a trip and the enjoyment of other trip participants.